Privacy policy

I. Data controller

• Controller: EIDORA Projects
• Registered address: C/ Xera 12, Valencia, Spain
• Email: info@eidoraprojects.com
• Phone: +34 614 32 55 64

II. Data we process and purpose

The personal data you provide through the contact form (name, email, phone and enquiry) are processed for the following purposes:

• To respond to your enquiry or request for information.
• To manage the commercial relationship if you contract our services.
• To send you communications about our services, if you expressly authorise it.

III. Legal basis for processing

The processing of your data is based on:
• Your consent, to respond to enquiries and send commercial communications (art. 6.1.a RGPD).
• Performance of a contract, when a commercial relationship exists (art. 6.1.b RGPD).
• EIDORA Projects' legitimate interest in managing and improving its services (art. 6.1.f RGPD).

IV. Data retention

Your data will be kept for as long as necessary to attend to your request and, where appropriate, for the duration of the contractual relationship. Once concluded, the data will be kept for the legally required periods (up to 6 years for commercial and tax obligations).

V. Recipients

EIDORA Projects does not share your data with third parties, except where legally required. We may use service providers (hosting, email, CRM) who act as data processors under contract and with adequate guarantees in accordance with the RGPD.

VI. Your rights

You can exercise the following rights at any time by sending an email to info@eidoraprojects.com:

• Access: know what data we process about you.
• Rectification: correct inaccurate or incomplete data.
• Erasure: request the deletion of your data.
• Objection: object to the processing of your data.
• Restriction: request the restriction of processing.
• Portability: receive your data in a structured format.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (aepd.es).

VII. Cookies

The website may use technical cookies strictly necessary for its operation. We do not use tracking or advertising cookies without your prior consent.

VIII. Applicable law

Data processing is governed by Regulation (UE) 2016/679 (RGPD), Ley Orgánica 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD) and other regulations in force in Spain.